An issue randomly started occurring on a few site that I had started development on last month. I was getting crashes in IE8 with the following error “Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.” Followed by “This tab has been recovered.” when the site came back up.
This one was not fun to diagnose, I initially thought it was something with the HTML5, Chrome Frame or Modernizr. I was wrong, it was a bug with jQuery.
The Solution
It is an issue with jQuery version 1.6.2 (which was the latest version at time of development). Luckily they fixed the issue, so the fix on your end is simple… Update to the latest version of jQuery.
Here’s the support ticket from their change log.
So glad you have found this and published your information – I have been experiencing the same issues with sites that I have been working on; and this has now resolved these issues.
Thanks
Pingback: IE: This tab has been recovered – jQuery « Matt Clements
No problem Matt! Glad it was helpful, I appreciate the pingback.
I spent a lot of time trying to debug this, even just to reproduce it. For example, Windows 7 + IE8 works just fine. Meanwhile, customer complaints kept growing. Took me some mad googling just to find this article. Thanks!
Oh you are a lifesaver! I had just updated jQuery so I thought this couldn’t be the problem. And yet, new version a couple weeks ago. This is INVALUABLE info and I wish it was hitting higher on Google!
Indeed you’re a saver. Spend a week trying to debug this problem because I had updated to that version a month ago but just started testing the website on IE.
Thanks alot
Brilliant, thanks for this, the last thing you expect is for jquery to be the problem.
Pingback: Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience « Ian Channing
hey guys do users need to update there jquery or do i need to add the files the to website ? any help will be appreciated
Yes, just update to the latest version of jQuery and you should be good to go!
Rob, you are a legend! Thanks so much for this. Oh the joys of IE!
I hear you man! Thanks
Hi, Can any one let me know that how that how to execute this file?
phew, thanks mate. You rocks
Hi, pls. let me know how to execute this jquery file.
Hi Tejas, I’m not sure if I’m following 100% in terms of executing the jQuery file. The bug happens if you’re already using jQuery, so it’s a matter of replacing the old version with the new. Does that help?